Last updated: 12 June 2026 | Effective: 12 June 2026 | Applies to all registered accounts at mitra77.asia
Please read these Terms & Conditions carefully before registering or using any service provided by mitra77. By creating an account or accessing the platform, you confirm that you have read, understood, and agree to be bound by these terms in their entirety.
A summary of the most important provisions — the full legal text follows below.
You must be at least 21 years of age to register an account with mitra77. Registration by persons under 21 is strictly prohibited and any such account will be terminated with winnings withheld pending review.
Each player may hold only one registered account with mitra77. Duplicate accounts will be merged or terminated. Bonuses and promotions will be voided on any secondary accounts identified as belonging to the same individual.
All deposits and withdrawals must use payment methods registered in your own name. Third-party funding is prohibited. mitra77 reserves the right to perform identity verification before processing withdrawals.
All bonuses and promotions are subject to separate wagering requirements and terms published at the time of the offer. Abuse of promotional structures — including bonus hunting and arbitrage — constitutes a breach of these Terms.
Collusion, use of automated tools, software exploits, fraud, money laundering, or any attempt to manipulate game outcomes is strictly prohibited and will result in permanent account closure and reporting to relevant authorities.
You are solely responsible for maintaining the confidentiality of your mitra77 login credentials. Any activity conducted through your account — whether by you or a third party with access to your credentials — is your responsibility.
In these Terms, the following definitions apply:
2.1 You must be a natural person and at least 21 years of age to register an account with mitra77. By registering, you warrant and represent that you meet this age requirement. mitra77 reserves the right to request proof of age at any time and to suspend or terminate any account where this requirement is not met.
2.2 You must provide accurate, complete, and current information during the registration process. mitra77 reserves the right to request documentary evidence to verify your identity, address, source of funds, or any other registration information at any time.
2.3 You are solely responsible for ensuring that your use of the Platform is lawful in your jurisdiction. mitra77 makes no representation that accessing the Platform is legal in any particular country or territory. It is your responsibility to determine whether your access and use of the Services is permitted under the laws applicable to you.
2.4 mitra77 does not knowingly permit registration by individuals in jurisdictions where online gambling is expressly prohibited by applicable law. Where mitra77 becomes aware that a registered account is held by an individual in a prohibited jurisdiction, mitra77 reserves the right to terminate that account and return any remaining balance after deducting applicable costs.
2.5 You may not register an account on behalf of another person, or register using false or fraudulent identity information. Any account registered using another person's identity will be immediately terminated and the matter referred to relevant authorities.
3.1 Each individual is entitled to hold only one (1) registered account with mitra77. Where mitra77 identifies that a single individual holds more than one account, all duplicate accounts will be merged into or converted to the primary account, and any bonuses or promotional benefits obtained through duplicate accounts will be voided.
3.2 You are responsible for maintaining the confidentiality of your mitra77 login credentials, including your username and password. You must not share your account credentials with any third party. mitra77 will not be liable for any loss or damage resulting from your failure to maintain the security of your login information.
3.3 mitra77 reserves the right to close or suspend any account at its sole discretion, with or without prior notice, where mitra77 has reasonable grounds to believe that the account has been used in violation of these Terms, applicable law, or in a manner that poses a risk to mitra77 or other users.
3.4 You may request the closure of your mitra77 account at any time by contacting customer support. Upon closure, any remaining real-money balance (excluding void Bonus Funds) will be returned to you via your registered payment method after completion of applicable KYC checks.
4.1 All deposit and withdrawal transactions must be conducted using payment methods that are registered in your own name. mitra77 does not accept third-party payments. Where a deposit is received from a payment source not registered to the account holder, mitra77 may void the deposit and return the funds to the originating source.
4.2 mitra77 supports the following payment methods for Malaysian players, subject to availability at the time of transaction: Touch n Go eWallet, Boost eWallet, Maybank FPX, CIMB FPX, Public Bank FPX, and USDT (TRC20). Minimum and maximum deposit and withdrawal limits apply and are published on the Platform's payment information pages.
4.3 Withdrawals will only be processed to payment methods used for deposits unless alternative arrangements have been approved by mitra77's finance team following KYC verification. mitra77 reserves the right to delay or refuse withdrawal requests pending completion of identity verification procedures.
4.4 mitra77 does not charge fees for standard deposits or withdrawals. However, your payment provider may apply its own transaction fees. You are responsible for any fees levied by your payment provider.
4.5 In cases where mitra77 has reasonable grounds to suspect fraudulent activity, money laundering, or a violation of these Terms in connection with any transaction, mitra77 may freeze the relevant funds pending investigation, and may report the matter to relevant financial authorities.
5.1 mitra77 may, from time to time, offer bonuses, free bets, deposit match promotions, cashback offers, and other promotional incentives. All such offers are subject to specific terms published at the time of the promotion, including but not limited to: minimum deposit requirements, wagering requirements, eligible games, expiry periods, and maximum withdrawal limits.
5.2 Unless stated otherwise in the specific promotion terms, standard bonus wagering requirements at mitra77 are set at a level disclosed in the applicable offer. Wagering requirements must be met in full before Bonus Funds or associated winnings become eligible for withdrawal.
5.3 The following conduct constitutes abuse of promotional offers and is strictly prohibited: creating duplicate accounts to claim multiple bonuses; wagering on opposite outcomes to meet wagering requirements with minimal risk; systematic exploitation of bonus structures in a manner inconsistent with recreational gaming. mitra77 reserves the right to void bonuses and withhold winnings where such conduct is identified.
5.4 mitra77 reserves the right to modify, suspend, or terminate any promotion at any time. Players will be given reasonable notice of any material changes to ongoing promotions where practically possible.
6.1 All bets placed through the mitra77 Platform are subject to the specific rules applicable to the relevant game or betting market. Game-specific rules are accessible within each game lobby or betting section of the Platform.
6.2 Once a bet has been confirmed and accepted by the Platform, it is final and cannot be cancelled or amended by the player except as explicitly permitted by the specific game or market rules.
6.3 In the event of a technical error or malfunction during a game session that materially affects the integrity of the outcome, mitra77 reserves the right to void the affected round and refund the relevant stake to the player's account balance.
6.4 mitra77 reserves the right to limit or refuse bets in its sole discretion, including where unusual betting patterns are detected or where mitra77 has reason to believe a bet is placed in connection with prohibited conduct as defined in Section 7.
6.5 All game outcomes on the mitra77 Platform are determined by certified Random Number Generators (RNG) for non-live games, and by physical game mechanics for live dealer tables. mitra77 sources its games exclusively from studios certified by eCOGRA, iTech Labs, or equivalent independent testing authorities.
7.1 The following conduct is strictly prohibited on the mitra77 Platform:
7.2 Where mitra77 identifies or has reasonable grounds to suspect any prohibited conduct, mitra77 may immediately suspend the relevant account, withhold any balance pending investigation, and report the matter to relevant law enforcement or regulatory authorities.
8.1 mitra77 is committed to promoting responsible gaming practices. The Platform provides the following responsible gaming tools, accessible from the account dashboard:
8.2 If you believe your gambling has become problematic, you are encouraged to use the responsible gaming tools available on the Platform and to seek support from qualified organisations. Refer to our Responsible Gaming page for further resources.
8.3 mitra77 strictly enforces the 21+ age restriction on all accounts. Where mitra77 has reasonable grounds to suspect that an account is operated by a person under 21, the account will be suspended and age verification documents requested. Any winnings accrued during an underage gambling period will be forfeited.
9.1 All content on the mitra77 Platform — including but not limited to software, game content, graphics, text, trademarks, logos, and user interface design — is owned by or licensed to mitra77. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal, non-commercial gaming purposes only.
9.2 You may not copy, reproduce, modify, distribute, transmit, display, perform, publish, license, reverse engineer, or create derivative works from any mitra77 Platform content without the prior written consent of mitra77.
10.1 To the maximum extent permitted by applicable law, mitra77 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform, including but not limited to loss of data, loss of profits, or business interruption.
10.2 mitra77 does not guarantee that the Platform will be available at all times, free from errors, or uninterrupted. Scheduled and unscheduled maintenance may affect Platform availability. mitra77 will endeavour to provide reasonable advance notice of planned maintenance where possible.
10.3 Nothing in these Terms limits mitra77's liability for fraud, death or personal injury caused by negligence, or any other matter that cannot be excluded or limited under applicable law.
10.4 You acknowledge that online gambling involves financial risk and that mitra77 is not responsible for any gambling losses incurred by you through your use of the Platform. All gambling activities on the Platform are conducted at your own risk.
11.1 If you wish to raise a dispute or complaint regarding any aspect of your mitra77 account or Platform Services, you should contact the mitra77 customer support team in the first instance via live chat. Our team will acknowledge your complaint within 24 hours and endeavour to resolve it within 5 business days.
11.2 In the event that a complaint cannot be resolved to your satisfaction through the internal support process, you may escalate the matter by contacting mitra77 by email. Details of the dispute, supporting evidence, and your account information should be included in any escalation.
11.3 For game-specific disputes, mitra77 will review the relevant game logs and round history. The outcome of such reviews, once completed and communicated in writing, shall be final subject to any applicable regulatory review processes.
12.1 mitra77 reserves the right to amend these Terms at any time. Amended Terms will be published on the Platform with the updated effective date. Where amendments are material, mitra77 will notify registered players by email or Platform notification with a minimum of 7 days' notice before the amended Terms take effect.
12.2 Your continued use of the Platform after the effective date of amended Terms constitutes your acceptance of those Terms. If you do not agree to the amended Terms, you must cease using the Platform and contact support to initiate account closure.
13.1 These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which mitra77 holds its operating licence. By agreeing to these Terms, you submit to the non-exclusive jurisdiction of the courts of that jurisdiction for the resolution of any disputes arising from these Terms.
13.2 Nothing in this clause limits your statutory rights as a consumer under the applicable laws of your own jurisdiction, to the extent that those rights cannot be contractually excluded.
14.1 For enquiries relating to these Terms & Conditions, please contact the mitra77 support team:
14.2 For responsible gaming support and self-exclusion requests, please visit our Responsible Gaming page or contact the support team directly.
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